Job Description

:

Do you love everything to do with weddings? The flowers, linens, watching a happy bride walk down the aisle? Are you interested in working with some of the best professionals in the industry? Do you want to take the next step in your career with one of the most respected venues in the Boston area? If so, read on!

Saphire Event Group, with four boutique venues in the South Shore, is looking for talented, enthusiastic, energetic and passionate individuals to join our incredible team.

Title: Event Producer

Reports to: Event Production Manager

Department: Operations

Location: All

JOB PURPOSE

The purpose of this job is to ensure that the overall vision of the couple is executed, which could include consulting with clients about the wedding's theme and décor, full menu planning, tastings, the ceremony, and reception.

ESSENTIAL RESPONSIBILITIES

The Event Producer is responsible for guiding our clients through the process of customizing their event to ensure both their vision and expectations are met in alignment with SEG policies.

DUTIES INCLUDE BUT ARE NOT LIMITED TO

• Initial meeting with the client to welcome them to the property and discuss details of the event including timelines, room set up, menu planning, and vendor selection.

• Works with clients throughout the process to handle all details of the event.

• Schedules all tasks for client correspondence and reminders. Handles all client questions and concerns through the planning process and on the wedding day.

• Works with vendors to answer questions about room setups and timelines. (Photographers, videographers, DJs, florists, etc.).

• Maintains excellent interpersonal relationships with clients, guests, and vendors.

• Conducts all necessary client meetings after the initial client/producer meeting, including menu meetings, three-week meetings, drop-off, and rehearsals.

• During meetings, works to upsell food items and wedding services.

• Proactively addresses any problems or upsets that may arise with the couple or any other secondary contracted parties.

• Responsible for collecting contract payments as per payment schedule and final event payment.

• On the day of serves as the on-site contact for the client, oversees the work of all vendors, set-ups, and the execution of events, and solves any last-minute problems that may arise.

• Never leave the event before talking with the couple, or other necessary wedding party to say goodbye and make sure everyone is satisfied. Communicate all necessary information to the Event Manager before leaving for the day.

• Sends a follow-up email to the client to get 5-star reviews posted.

• Organizes quarterly group tastings, including sending out invitations, confirming vendors, and guests, ensuring all inventory and equipment is available, etc.

• Attends BEO (Banquet Event Order) meetings and any other necessary meetings to keep the event coordinated with all departments.

• Responsible for overseeing and mentoring interns.

• Works closely with multiple departments to ensure client satisfaction.

• Maintains a complete knowledge of all products and services offered.

• Works with the Sales Department on handling client inquiries. This will include contacting them through email or phone, answering questions, scheduling the initial tour of the property, and touring potential clients as needed.

• Processes incoming payments for both properties.

• Assists in general office administration including but not limited to filing documents, office organization, answering phones, scheduling appointments, reporting weekly statistics, attending company meetings, etc.

• Responsible for learning and applying all SEG policies and procedures.

• Must be able to work extended shifts of 10 hours or more as business dictates

• Must be flexible with schedule and able to work different shifts

• Must be able to work weekends.

SUPERVISORY RESPONSIBILITIES

Has no direct supervisory responsibilities, other than when assigned an intern. Will be responsible for getting them to learn the event policies and procedures.

EDUCATION & QUALIFICATIONS

• Minimum of 1-year experience as a wedding planner or producer/or has interned in the industry for a minimum of 3 months.

• Able to handle high amounts of stress and ability to multi-task.

• Previous hospitality industry experience preferred.

• A college degree in hospitality or management is preferred.

• Computer skills include knowledge of Microsoft Word, Excel, and Outlook.

• Familiarity with Caterease and Social Tables is a plus.

• Must be assertive while maintaining the diplomacy of a good negotiator.

• Must be organized, creative, and knowledgeable about a variety of religious and cultural customs.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Weekends as needed

Application Question(s):

• Do you have any experience planning weddings?

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• East Bridgewater, MA 02333: Relocate before starting work (Required)

Work Location: In person

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