Job Description

MARKETING:

• Create, maintain, oversee marketing budget.
• Create an annual marketing calendar and events.
• Handle all marketing events inside and outside of the restaurant.
• Ensure proper quantities on all marketing materials (DOCS, swag, etc.)
• Develop relationships with organizations to create Spirit Nights.
• Communicate and work with leaders to educate guests and team members on new products and rollouts.
• Work with the person who is posting on SM. Make a calendar for each month based on events, product, celebrations, promotions… to gather content for our accounts.
• Work with the person who is doing our Cares for our guests. Assist with questions, DOC’s, Spotlight pushes and verbiage to ensure our guests are taken care of.

CULTURE & CARE:

• Lead and administer the team member engagement survey while creating action plans for follow-up.
• Create and execute a culture that celebrates each team member’s personal achievements.
• Ensure Team Member policies are adhered to; specifically, uniform, break periods, discounts.
• Organize Team Events that live out our vision.
• Keep track of #’s and %’s of attendees at events to better understand cultural impact.
• Lead special projects and/or captainships assigned by the Executive Director.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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