Job Description

Chick-fil-A in Bloomingdale, IL is seeking a passionate and driven marketing professional to grow total restaurant sales. This role will ambassador the Chick-fil-A brand in the community, collaborate with the local Owner/Operator and corporate Marketing Consultant to devise sales strategy, and lead a small team to execute sales strategy.

This is a restaurant-based position with frequent local travel to partner and customer locations for meetings, deliveries, and events. Full or Part-Time work is available. In the case of a full-time position, up to 50% of hours will be supplemented with work in restaurant operations.

Qualifications

• Cares deeply for the five core customers (guests, team, community, brand, self) and encourages those behaviors in others
• Oriented toward growth, in the spirit of inspiring people to become the best versions of themselves
• Brings positive energy to every interaction and has a natural ability to connect with others
• Exhibits ownership within role and embraces problems as they arise
• Ability to develop others by delegating responsibilities and coaching them toward growth
• Anticipates 90 days into the future and plans effectively to achieve results, anticipates challenges and creates contingencies to insure outcome success
• Manages time and effort to execute responsibilities and achieve outcomes
• Develops self inside and outside of the restaurant
• Willingness to resolve conflict with team members, shift leaders, and directors urgently
• Basic understanding of restaurant operations and a willingness to engage in operations when necessary
• Familiarity with the Chick-fil-A brand
• Availability to work evenings and weekends to support marketing events

Responsibilities

• Cares for our community by stewarding existing relationships and growing new relationships with businesses, medical facilities, schools, and non-profits
• Leads planning and execution of the restaurant sales strategy to grow total restaurant sales through increased transactions, check average, and growth in the catering channel
• Manages Marketing budget by tracking monthly spend, including: discounts, offer redemptions, team wages, and marketing supplies
• Develops and cares for a Marketing team to support catering, events, and social media by having ICNU conversation with those who exhibit warm hospitality and contagious energy
• Leads menu rollout process by educating Leaders and Team Members, coordinating sampling efforts, and executing POP/Menu Board changes
• Partners with the Front of House team to grow menu knowledge, suggestive selling, and other in-restaurant marketing behaviors
• Manages Facebook / Instagram pages, responds to guest concerns and ensures content represents the brand and our store’s identity
• Cares for Marketing team by giving timely feedback, regularly communicating and connecting personally
• Partners with Operational Directors and Scheduler to communicate resource needs, specifically product and labor needs at least two weeks in advance of a marketing activity
• Serves as point of contact for recurring catering orders / ADP’s and large catering orders. Coordinates a plan with Operational Directors.
• Splits time with operations up to 50% of the time in FOH or BOH to help serve guests and to grow influence. 
• Meets and actively communicates in weekly one-on-ones with the Operator or Senior Director

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C., Canada, and Puerto Rico.

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