Aramark Healthcare+ is seeking a Retail Manager to join our team at Singing River Health System in Pascagoula, MS. The Retail Manager is responsible for leading daily retail operations while ensuring alignment with Aramark policies, procedures, and client expectations.
This role oversees guest service, merchandising, inventory management, purchasing, and overall store performance. The Retail Manager will lead and support team members, maintain welcoming and well-organized retail environments, and ensure a positive experience for employees, patients, visitors, and guests.
This position will be based in Pascagoula and will require travel between the Pascagoula, Ocean Springs, and Gulfport locations based on business needs
Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
Ensure development and training of customer service programs and product knowledge
Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
Address and resolve any customer issues
Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
Periodically check and verify the accurate ticketing of merchandise
Lead periodic physical inventories as well as potential count discrepancies
Maintain effective client and customer rapport for mutually helpful business relationships
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired
Requires a bachelor's degree or equivalent experience in business or another related field
Familiar with Microsoft Office and Point of Sales systems
Ability to work a flexible, event-based schedule that includes some evenings and weekends
Strong organizational skills
Profit and loss (P&L) accountability and /or contract -managed service experience preferred
Ability to demonstrate excellent customer service using Aramark's standard service mode
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