Job Description
ABOUT THE ROLE
We are seeking a Staff Data Analyst to serve as a strategic partner between our Global Operations & Technology organization and our Enterprise Data team. This role will be the voice of data for our Supply Chain and Global Member Support organizations. While serving as a hands-on analyst and strategic partner, you will also have the opportunity to work within and learn from a larger data team.
YOUR DAILY IMPACT AT PELOTON Partner with peer stakeholders, Directors, and VPs to define, build, and maintain a robust metric architecture. Consider North Star metrics, leading vs. lagging indicators, counter-metrics, and operational guardrails. Create clear documentation and work to build consensus
Lead a dedicated workstream that reviews key metrics weekly, reporting to the broader company the vital changes, trends, and strategic opportunities the metrics reveal. Perform root-cause analysis on operational anomalies, separating true operational signals from noise, seasonality, or data pipeline breaks. Know when a scrappy analysis is sufficient and when a more nuanced approach is necessary
Shape and deliver clear business narratives with appropriate nuance. Translate complex and ambiguous data into clear and concise recommendations
Collaborate with cross-functional partners on measurement strategy and data collection for pilot projects and new company-wide initiatives
Decompose ambiguous, high-level business goals and strategic questions into structured, testable hypotheses and concrete analytical frameworks that drive decisions
Partner with tech and operations teams to design, evaluate, and interpret operational experiments and process changes
Become an in-house expert on Peloton's supply chain and member support data, while maintaining a broad awareness of other data domains across the company
Evangelize the data our team has made available to the Global Ops and Tech teams. Ensure the organization is aware of what’s available and knows how to use it through dedicated documentation and training materials. Identify and act on gaps and opportunities in data adoption
Develop strong partnerships with the technology stakeholders who own the operational systems driving Peloton’s supply chain. Think big-picture as you document the broader data ecosystem, mapping out exactly how all of these disparate pieces and systems connect. Ensure we are in lockstep with Tech teams on planning and roadmap initiatives YOU BRING TO PELOTON 7+ years of data analytics experience, with a proven track record operating at a senior level within a complex organization. Experience performing data extraction, cleaning, analysis and presentation for medium to large datasets. Practical knowledge of A/B testing and quasi-experimental design (e.g., difference-in-differences)
Advanced SQL proficiency and advanced experience with Looker (or similar enterprise BI tools). Highly fluent in spreadsheets (Excel/Google Sheets)
Fluency analyzing data with Python and/or R
Familiarity with dbt and modern analytics engineering principles
Highly skilled in both written and verbal communication. You can convey complex technical concepts in straightforward ways to non-technical executives and stakeholders
You possess exceptional attention to detail and organizational skills. You can seamlessly context-switch between high-level architectural documentation and day-to-day triage, balancing multiple workstreams and priorities
You know how to establish trusted analytics and can confidently guide teams away from misleading metrics. You are comfortable with ambiguity and have a strategic mindset for solving complex, unstructured problems
Experience working in deep partnership with cross-functional teams—both technical and non-technical
The ideal candidate demonstrates the following: You are highly analytical and think deeply about how complex systems talk to each other
You love asking questions, explaining your findings, and communicating insights in a way that empowers leadership to make data-driven decisions
You are a scrappy, critical thinker who thrives on connecting the dots across complex systems
You know when to simplify a problem for clarity and when a complex deep-dive is warranted
While you will balance hands-on technical work with stakeholder management, your true strength lies in your ability to collaborate, communicate, and transform data into actionable business narratives BONUS Experience automating routine tasks with AI
Start-up experience a plus
Fluency in supply chain concepts and data #LI-DD1#LI-Hybrid
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including: Medical, dental and vision insurance Generous paid time off policy
Short-term and long-term disability
Access to mental health services
401k, tuition reimbursement and student loan paydown plans
Employee Stock Purchase Plan
Fertility and adoption support and up to 18 weeks of paid parental leave Child care and family care discounts
Free access to Peloton Digital App and apparel and product discounts
Commuter benefits and Citi Bike Discount
Pet insurance and so much more! Base Salary Range$188,800—$231,950 USD
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit Peloton
Job Tags
Temporary work