Virtual Medical Administrative Assistant / Pharmacy Coordination Specialist Job at Staffingfordoctors, Remote

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  • Staffingfordoctors
  • Remote

Job Description

What You'll Do

Pharmacy Order Processing

  • Coordinate prescription requests between providers and pharmacies
  • Review orders for completeness, track status, and escalate incomplete or unclear orders
  • Apply strong understanding of pharmacy terminology, dosage forms, and refill processes

Compounding Pharmacy Coordination

  • Communicate directly with compounding pharmacies (relevant to weight loss, hormone therapy, and other specialty programs)
  • Track outstanding compounded orders and ensure provider instructions are relayed accurately

Patient Communication

  • Respond to patient questions via text/secure messaging with professional, error-free writing
  • Follow approved scripts for common questions
  • Escalate clinical questions to providers — this role does not include prescribing, modifying, or giving clinical advice

IntakeQ & Administration

  • Maintain accurate patient records in IntakeQ
  • Route requests appropriately and manage task follow-through across a high patient volume

Provider Support

  • Relay patient and pharmacy requests to providers
  • Track outstanding items to ensure nothing is missed across a busy, high-volume caseload

Requirements

Required Qualifications

  • 2+ years of medical administrative, pharmacy, or healthcare experience
  • Strong pharmacy/prescription terminology knowledge
  • Experience with prescription order processing/coordination
  • Excellent written English — strong grammar, spelling, and attention to detail
  • Experience with text/portal-based patient communication
  • Ability to manage high patient volume and recognize when to escalate to a provider
  • Comfortable working fully remote

Preferred Qualifications

  • Pharmacist (RPh) or Pharmacy Technician background
  • Compounding pharmacy experience
  • IntakeQ and/or telehealth experience
  • High-volume prescription coordination experience

Why This Role

You'll be the connective tissue keeping prescriptions moving accurately across a high-volume, multi-service telehealth practice — directly impacting how quickly and smoothly patients get the medications their providers have prescribed, from GLP-1 therapy to hormone treatment and beyond.

Job Tags

Full time, Remote work

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