Job Description

Job title: Medical Front Desk Receptionist

Location: Tulsa, OK – Multiple Locations

Industry: Healthcare / Behavioral Health

Pay: $18.00 / Per hour

Benefits: This position is eligible for medical, dental, vision, life insurance and 401k.

About Our Client:

Addison Group is partnering with a behavioral healthcare organization seeking a Medical Front Desk Receptionist to support busy outpatient clinics. This is a patient-facing role supporting individuals receiving mental health and addiction services.

Job Description:

The Medical Front Desk Receptionist will support daily clinic operations through patient check-in/check-out, scheduling, insurance eligibility checks, and extensive documentation. This is a high-volume environment requiring strong multitasking skills and the ability to professionally interact with a wide variety of patients.

Key Responsibilities:

• Check patients in and out and assist with walk-in appointments.
• Schedule, monitor, and reschedule appointments across multiple service areas.
• Create new patient charts and update demographic information.
• Verify Medicaid and commercial insurance eligibility.
• Scan and upload documentation into the EMR.
• Track patient progress and maintain detailed, accurate documentation.
• Manage electronic task requests and internal communications.
• Communicate with clinical and administrative teams regarding patient needs.
• Collect and maintain insurance cards and other required patient documentation.

Requirements:

• Minimum 2 years of recent medical front office experience required.
• Healthcare, behavioral health, mental health, or public health experience preferred.
• Strong customer service and patient-facing experience.
• Comfortable interacting with patients who may be upset or experiencing challenging circumstances.
• Strong written and verbal communication skills.
• Excellent multitasking and organizational abilities.
• Tech-savvy and comfortable with extensive data entry and documentation.
• Reliable and able to maintain a consistent work schedule.

Additional Details:

• Location: Location: Tulsa, OK
  • Opportunities may be based at various clinic locations throughout the Tulsa area (74114, 74120, 74135).
• Monday–Friday, 40 hours per week.
• Available schedules fall between 7:30 AM–8:30 PM and will be set based on clinic needs.
• 100% onsite in a clinical environment.
• Extensive hands-on training with mentor/trainer support.
• Business casual/professional attire.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.  

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